Pratama, Ilham and Fahlevvi, Mohammad Rezza (2025) ANALISIS KUALITAS WEBSITE MATIC (MALANG KABUPATEN TOURISM INTELLIGENCE CENTER) BERDASARKAN STANDAR ISO 9126. Diploma thesis, Institut Pemerintahan Dalam Negeri.
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Ilham Pratama_32.0528_Analisis Website MATIC Berdasarkan Standar ISO 9126.pdf Download (719kB) | Preview |
Abstract
ABSTRACT Problem Statement/Background (GAP): Software is currently one of the keys to government digital services to the public. However, the quality of these digital services is not widely considered by the government. This is indicated by the large number of digital services that have never undergone regular quality analysis. This could be one of the factors that still has a low level of use of a digital service. This phenomenon also occurs on the MATIC website belonging to the Malang Regency Tourism and Culture Office which is the subject of current research. Purpose: This study aims to assess the quality of the MATIC website belonging to DISPARBUD Malang Regency using the ISO 9126 software quality standard. Method: This study uses a qualitative research method. Data collection techniques are carried out through observation, interviews and documentation. To strengthen the results, researchers also conducted quality testing with ISO 9126 dimensions with the help of additional tools. The sampling technique uses purposive sampling techniques. Data analysis is carried out by data reduction, data presentation and drawing conclusions. Result: The results and findings that researchers can obtain, it is stated that the MATIC website has become the leading software of DISPARBUD Malang Regency as a tourism promotion media. Then, based on the quality analysis based on the ISO 9126 standard, this website shows good performance with almost all indicators being met. However, there are several indicators that need to be improved, namely the Security, Compliance, Understandability, Learnability, Attractiveness, Time and Resource Behavior, and Analyzability indicators. Furthermore, there are several recommendations for improvement obtained based on existing findings, including: Increasing security, adding multi-language features, improving HTML structure, optimizing system efficiency, increasing accessibility and strengthening website access stability. Conclusion: Based on the results and discussion, it can be concluded that the MATIC website has become good quality software in accordance with the ISO 9126 software quality standards. Keywords: Software Quality Analysis, ISO 9126, MATIC Website ABSTRAK Permasalahan/Latar Belakang (GAP): Perangkat lunak saat ini menjadi salah satu kunci dalam pelayanan digital pemerintah kepada masyarakat. Namun, kualitas layanan digital tersebut tidak banyak diperhatikan oleh pemerintah. Ditandai dengan banyaknya layanan digital yang belum pernah mengalami analisis kualitas secara berkala. Hal tersebut, bisa menjadi salah satu faktor masih sedikitnya tingkat penggunaan pada sebuah layanan digital. Fenomena tersebut terjadi pula kepada website MATIC milik Dinas Pariwisata dan Kebudayaan Kabupaten Malang yang menjadi bahan penelitian saat ini. Tujuan: Penelitian ini bertujuan untuk menilai kualitas website MATIC milik DISPARBUD Kabupaten Malang dengan menggunakan standar mutu perangkat lunak ISO 9126. Metode: Penelitian ini menggunakan metode penelitian kualitatif. Teknik pengambilan data dilakukan melalui observasi, wawancara dan dokumentasi. Untuk memperkuat hasil, peneliti juga melakukan pengujian kualitas dengan dimensi ISO 9126 dengan bantuan tools tambahan. Teknik pengambilan sampel menggunakan teknik purposive sampling. Analisis data dilakukan dengan reduksi data, penyajian data dan penarikan kesimpulan. Hasil/Temuan: Hasil dan temuan yang peneliti dapatkah, disebutkan bahwa website MATIC ini telah menjadi perangkat lunak unggulan DISPARBUD Kabupaten Malang sebagai media promosi pariwisata. Kemudian, berdasarkan analisis kualitas berdasarkan standar ISO 9126, website ini menunjukkan performa yang baik dengan terpenuhinya hampir seluruh indikator. Namun, ada beberapa indikator yang harus ditingkatkan, yakni indikator Security, Complience, Understandability, Learnability, Attractiveness, Time and Resource Behaviour, dan Analyzability. Selanjutnya, ada beberapa rekomendasi perbaikan yang didapatkan berdasarkan temuan yang ada, diantaranya yakni : Penigkatan keamanan, penambahan fitur multi-bahasa, perbaikan struktur HTML, optimasi efisiensi sistem, peningkatan aksesibilitas dan penguatan stabilitasakses website. Kesimpulan: Berdasarkan hasil dan pembahasan, dapat disimpulkan bahwa website MATIC telah menjadi perangkat lunak yang berkualitas baik sesuai dengan standar mutu perangkat lunak ISO 9126. Kata kunci: Analisis Kualitas Perangkat lunak, ISO 9126, Website MATIC.
| Item Type: | Thesis (Diploma) |
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| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Campus > IPDN Kampus Jatinangor |
| Depositing User: | Teknologi Rekayasa Informasi Pemerintahan FMP |
| Date Deposited: | 20 May 2025 02:59 |
| Last Modified: | 03 Jun 2025 00:28 |
| URI: | http://eprints.ipdn.ac.id/id/eprint/21274 |
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