SY, MUHTARROM NAUFAL. (2023) IMPLEMENTASI PELAYANAN ADMINISTRASI KEPENDUDUKAN ONLINE PESONA DUKCAPIL SIJUNJUNG DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN SIJUNJUNG PROVINSI SUMATERA BARAT. Other thesis, IPDN.
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MUHTARROM NAUFAL. SY_30.0200_IMPLEMENTASI PELAYANAN ADMINISTRASI KEPENDUDUKAN ONLINE PESONA DUKCAPIL SIJUNJUNG.pdf Download (1MB) | Preview |
Abstract
ABSTRACT Problem/Background (GAP): Pesona Dukcapil Sijunjung is one of the innovations issued by the Sijunjung Regency Population and Civil Registration Service in providing services that can make it easier for the community. Objective: This study aims to find out and describe how the implementation of population administration services through website Pesona Dukcapil Sijunjung, as well as the efforts made by the Sijunjung Regency Population and Civil Registration Service in overcoming problems that occur in service delivery website Enchantment of Sijunjung Dukcapil. Method: The research method used is descriptive qualitative method, where data collection techniques are through observation, interviews, and documentation. The data analysis technique used is through analysis technique software NVivo 12 which can assist writers in coding and analyzing through the available features. Findings: The results showed that the implementation of population administration services through website The Enchantment of the Sijunjung Dukcapil at the Sijunjung Regency Population and Civil Registration Service which in general went well, namely the Communication Dimension, Bureaucratic Structure, and the Attitude of the Executor. This is indicated as long as the service is carried out there are no significant problems in the service, but there are still obstacles and obstacles such as basic service facilities online namely the internet is not yet sufficient in several villages, the service is still in shape website not yet in the form of an application, besides that there are still many people who don't have a Pesona Dukcapil Sijunjung account. Conclusion: Implementation of population administration servicesonline Pesona Dukcapil Sijunjung at the Sijunjung Regency Population and Civil Registration Service has been going well, but there are still some deficiencies such as internet facilities and there are still many people who don't have a sijunjung dukcapil charm account. The Sijunjung Regency Population and Civil Registration Service has also made efforts such as forming Nagari Operators and outreach through social media Keywords: Implementation, Service, Enchantment of Sijunjung Dukcapil ABSTRAK Permasalahan/Latar Belakang (GAP): Pesona Dukcapil Sijunjung merupakan salah satu inovasi yang dikeluarkan oleh Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sijunjung dalam memberikan pelayanan yang dapat memudahkan masyarakat. Tujuan: Penelitian ini bertujuan untuk mengetahui dan mendiskripsikan bagaimana implementasi pelayanan administrasi kependudukan melalui website Pesona Dukcapil Sijunjung, serta bagaimana upaya yang dilakukan Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sijunjung dalam mengatasi permasalahan yang terjadi dalam pelayanan website Pesona Dukcapil Sijunjung. Metode: Metode penelitian yang digunakan adalah metode kualitatif deskriptif, dimana teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Teknik analisis data yang digunakan adalah teknik analisis melalui software NVivo 12 yang dapat membantu penulis dalam melakukan pengkodingan serta analisis melalui fitur-fitur yang tersedia. Hasil/Temuan: Hasil penelitian menunjukan bahwa implementasi pelayanan administrasi kependudukan melalui website Pesona Dukcapil Sijunjung di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sijunjung yang secara umum berjalan dengan baik, yaitu Dimensi Komunikasi, Struktur Birokrasi, dan Sikap Pelaksana. Hal ini ditandai selama pelayanan dilaksanakan tidak terjadi permasalahn yang berarti dalam pelayanan, akan tetapi masih terdapat kendala dan hambatan seperti sarana dasar pelayanan online yaitu internet belum memadai di beberapa nagari, pelayanan masih berbentuk website belum berbentuk aplikasi, selain itu masih banyaknya masyarakat yang belum memiliki akun Pesona Dukcapil Sijunjung. Kesimpulan: Implementasi Pelayanan administrasi kependudukan online Pesona Dukcapil Sijunjung di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sijunjung sudah berjalan dengan baik, akan tetapi masih ada beberapa kekurangan seperti fasilitas internet serta masih banyaknya masyarakat yang belum memiliki akun pesona dukcapil sijunjung. Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sijunjung juga melakukan upaya seperti membentuk Operator Nagari dan sosialisasi melalui media sosial Kata kunci: Implementasi, Pelayanan, Pesona Dukcapil Sijunjung
| Item Type: | Thesis (Other) |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Politics and Government > Public Policy Studies |
| Depositing User: | Kebijakan Pemerintahan FPP |
| Date Deposited: | 29 May 2023 04:31 |
| Last Modified: | 29 May 2023 04:31 |
| URI: | http://eprints.ipdn.ac.id/id/eprint/12477 |
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