MUMEK, CHRISTINE NATALIA (2022) EFEKTIVITAS PEMANFAATAN FACEBOOK DALAM MENINGKATKAN PELAYANAN INFORMASI KEPADA MASYARAKAT DI KOTA MANADO. Diploma thesis, Institut Pemerintahan Dalam Negeri.
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CHRISTINE NATALIA MUMEK_29.1488_EFEKTIVITAS PEMANFAATAN FACEBOOK DALAM MENINGKATKAN PELAYANAN INFORMASI KEPADA MASYARAKAT DI KOTA MANADO 3.pdf Download (248kB) | Preview |
Abstract
Problem Statement/Background (GAP): Facebook is a social media used by the Manado City Government as an information service tool to the public which is expected to make it easier to share information effectively, transparently, and in accordance with facts that can be accounted for by the Manado City Government. Purpose: This study aims to determine the effectiveness of the use of Facebook among the people of Manado by Diskominfo. Method: The technique used in the research of this problem is qualitative research with descriptive methods and inductive approaches. Data collection techniques through interviews, observation, and documentation. The data analysis technique used by the author is data reduction, data presentation and conclusion drawing. Result: The results showed that the use of Facebook, but in its implementation there are still various obstacles that affect the implementation process. Conclusion: Efforts made by the Office of Communication and Informatics to increase the effectiveness of the use of Facebook are through evaluation programs, conducting competency development training for employees of the Communications and Information Technology Office, and improving the quality of information services. Keywords: Effectiveness, Facebook, Diskominfo
| Item Type: | Thesis (Diploma) |
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| Subjects: | T Technology > T Technology (General) > T201 Patents. Trademarks |
| Divisions: | Faculty of Goverment Management > Smart City Information Management |
| Depositing User: | Teknologi Rekayasa Informasi Pemerintahan FMP |
| Date Deposited: | 06 Jul 2022 07:20 |
| Last Modified: | 06 Jul 2022 07:20 |
| URI: | http://eprints.ipdn.ac.id/id/eprint/10804 |
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