EFEKTIVITAS SISTEM ONLINE SINGLE SUBMISSION (OSS) DALAM PELAYANAN IZIN USAHA DI DINAS PENANAMAN MODAL DAN PERIZINAN TERPADU SATU PINTU KOTA LHOKSEUMAWE PROVINSI ACEH

JAZMI, DZAKIRAH (2022) EFEKTIVITAS SISTEM ONLINE SINGLE SUBMISSION (OSS) DALAM PELAYANAN IZIN USAHA DI DINAS PENANAMAN MODAL DAN PERIZINAN TERPADU SATU PINTU KOTA LHOKSEUMAWE PROVINSI ACEH. Diploma thesis, Institut Pemerintahan Dalam Negeri.

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Abstract

ABSTRACT Problem statement/Background (GAP): The author focuses on the problem of the effectiveness of the OSS system that has been implemented in Lhokseumawe City. Purpose; The purpose of this study is to determine whether the OSS system is running well or not, as well as to find out the problems and efforts that have been carried out by the investment office and one-stop integrated service in the city of Lhokseumawe. Methods: The research method that I use is descriptive qualitative method with data analysis through an inductive approach using Siagian theory regarding the concept of measuring effectiveness through 8 dimensions. The research data obtained through interviews, observation and documentation related to the research focus. Results/Findings: From the analysis conducted by the author, it shows that there are still many obstacles to the effectiveness of the Online Single Submission (OSS) system in business licensing services at the One Stop Investment and One Stop Service and Manpower Office of Lhokseumawe City, however, the Online Single Submission (OSS) system has run effectively. This is because the Online Single Submission (OSS) system can increase performance productivity and fulfill employee workloads seen from the large number of business licensing services in Lhokseumawe City and the certainty of clear procedures through standard operating procedures (SOP). Conclusion: The results of the study show that it has been effective even though there are several obstacles and several things that must be considered. So that later activities can run optimally. Keywords: System, Licensing Service, Online Single Submission

Item Type: Thesis (Diploma)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Goverment Management > Local Government Administration
Depositing User: Administrasi Pemerintahan Daerah FMP
Date Deposited: 06 Jul 2022 06:17
Last Modified: 06 Jul 2022 06:17
URI: http://eprints.ipdn.ac.id/id/eprint/10790

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