INOVASI PELAYANAN ADMINISTRASI KEPENDUDUKAN MELALUI APLIKASI SLAMDUNG DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN LAMPUNG TENGAH

AMANDA, ANISYA TRIA (2022) INOVASI PELAYANAN ADMINISTRASI KEPENDUDUKAN MELALUI APLIKASI SLAMDUNG DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN LAMPUNG TENGAH. Diploma thesis, INSTITUT PEMERINTAHAN DALAM NEGERI.

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ANISYA TRIA AMANDA_29.0531_INOVASI PELAYANAN ADMINISTRASI KEPENDUDUKAN MELALUI APLIKASI SLAMDUNG DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN LAMPUNG TENGAH.pdf

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Abstract

Problem Statement/Background (GAP): The Slamdung application is a watershed moment for the Central Lampung Regency's Department of Population and Civil Registration in terms of online/online Population Administration Services. Purpose : To understand, analyze, and explain ‘ Innovation of Population Administration Service The Slamdung Application” Method : The descriptive qualitative research method was used in this study. Observation, interviews, and documentation were used to collect data. Data reduction, data presentation, and making conclusions on what was learned in the field were all part of the data analysis technique. The theory used to analyze is Thomas Halvorsen and colleagues' (2005) innovation theory, which states that there are five dimensions of innovation: conceptual, delivery, administration and organization, system interaction, and innovation involving changes in the characteristics and design of service products. Result : This research show that the Slamdung Application has been running well in increasing the ownership of the Population Administration. Conclusion: The authors conclude that the Slamdung application's innovation of administrative services has been adaptive to the conditions of the people of Central Lampung Regency, has the right mechanism, is implemented by competent apparatus resources, and is supported by adequate facilities and infrastructure, based on their research. The author recommends that the Central Lampung Regency's Department of Population and Civil Registration keep the 11 research indicators that have been met and quickly improve service SOPs as a remedy to the limits of one research indicator. Keywords: Innovation, Population Administration, Slamdung Application

Item Type: Thesis (Diploma)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Campus > IPDN Kampus Jatinangor
Depositing User: Kependudukan dan Catatan Sipil FPM
Date Deposited: 10 Jun 2022 07:49
Last Modified: 10 Jun 2022 07:49
URI: http://eprints.ipdn.ac.id/id/eprint/8421

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