Ilhamni, Akhmad Fiqri and Jaftoran, Ferdinandus (2025) INOVASI APLIKASI SIMPUN DALAM PELAYANAN ADMINISTRASI KEPENDUDUKAN DAN PENCATATAN SIPIL DI KABUPATEN HULU SUNGAI UTARA PROVINSI KALIMANTAN SELATAN. Other thesis, IPDN.
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Abstract
ABSTRACT Problem Statement/Background(GAP) : Conventional population administration services in Hulu Sungai Utara Regency are hindered by geographical conditions and complex procedures. The implementation of a digital innovation (SIMPUN Application) to address this also faces challenges such as a digital divide and weak signals , with the low ownership of Child Identity Cards (KIA) being a primary gap. Purpose : This study aims to analyze the diffusion of innovation process of the SIMPUN application, along with its supporting and inhibiting factors. Method : This study uses a descriptive qualitative method with Rogers' Diffusion of Innovation Theory as the analytical framework. Data were collected through observation, interviews, and documentation. Result : The results show that the SIMPUN application successfully improved service efficiency and KIA ownership. The digital divide obstacle was overcome by providing public access facilities , although outreach challenges in specific areas like Paminggir District were still found. Conclusion : The SIMPUN application is a digital innovation that was successfully adopted thanks to a dual communication strategy and a local wisdom-based approach. Despite challenges, adaptive solutions led to its positive acceptance by the community. Keywords: Innovation, Public Service, Population Administration, Digitalization, SIMPUN ABSTRAK Permasalahan/Latar Belakang (GAP) : Pelayanan administrasi kependudukan konvensional di Kabupaten Hulu Sungai Utara terkendala oleh kondisi geografis dan prosedur yang rumit. Implementasi inovasi digital (Aplikasi SIMPUN) untuk mengatasi hal tersebut juga menghadapi tantangan seperti kesenjangan digital dan sinyal lemah , dengan rendahnya kepemilikan Kartu Identitas Anak (KIA) sebagai salah satu gap utama. Tujuan : Penelitian ini bertujuan untuk menganalisis proses difusi inovasi aplikasi SIMPUN beserta faktor pendukung dan penghambatnya. Metode : Penelitian ini menggunakan metode kualitatif deskriptif dengan Teori Difusi Inovasi Rogers sebagai landasan analisis. Data dikumpulkan melalui observasi, wawancara, dan dokumentasi. Hasil : Hasil penelitian menunjukkan aplikasi SIMPUN berhasil meningkatkan efisiensi layanan dan kepemilikan KIA. Kendala kesenjangan digital diatasi dengan penyediaan fasilitas akses publik , meskipun tantangan sosialisasi di daerah tertentu seperti Kecamatan Paminggir masih ditemukan. Kesimpulan : Aplikasi SIMPUN merupakan inovasi digital yang berhasil diadopsi berkat strategi komunikasi ganda dan pendekatan berbasis kearifan lokal. Meskipun ada tantangan, solusi adaptif membuat inovasi ini diterima secara positif oleh masyarakat. Kata Kunci: Inovasi, Pelayanan Publik, Administrasi Kependudukan, Digitalisasi, SIMPUN
| Item Type: | Thesis (Other) |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Goverment Management > Demography and Civil Registration Studies |
| Depositing User: | Studi Kependudukan dan Catatan Sipil FPM |
| Date Deposited: | 26 Jun 2025 02:41 |
| Last Modified: | 26 Jun 2025 02:41 |
| URI: | http://eprints.ipdn.ac.id/id/eprint/25056 |
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