Husada, Muhammad Sandi and Sururama, S.STP, M.H., M.Si, Dr. Rahmawati (2025) AKSESIBILITAS PELAYANAN ANGKUTAN UMUM TERHADAP LAYANAN TRANSPORTASI MASYARAKAT DI KOTA JAMBI. Diploma thesis, INSTITUT PEMERINTAHAN DALAM NEGERI.
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Abstract
ABSTRACT (Problem Statement/Background (GAP): Accessibility to public transportation is a key factor in ensuring equitable mobility and social inclusion. In Jambi City, public transportation services face various issues such as limited availability, long waiting times, and high operational costs which hinder their effectiveness and accessibility for the local community. Purpose : This study aims to analyze the level of public transportation accessibility for residents of Jambi City Method: This research uses a qualitative descriptive method with data collected through in-depth interviews, field observations, and documentation. The analysis was guided by Miro's (2005) accessibility theory. Result: Findings indicate that the accessibility of public transportation in Jambi is categorized as low to moderate. Major barriers include high travel costs, poor road infrastructure, and inconsistent service frequency. Conclusion: To improve accessibility, the city government must prioritize affordable fares, increase the number of operating routes, and enhance infrastructure quality. Keywords: Accessibility, Public Transportation, Community Mobility, Urban Services ABSTRAK Permasalahan (GAP Aksesibilitas pelayanan angkutan umum menjadi faktor penting dalam menjamin mobilitas dan inklusi sosial masyarakat. Di Kota Jambi, pelayanan transportasi umum menghadapi sejumlah kendala seperti terbatasnya rute layanan, waktu tunggu yang lama, serta biaya operasional yang tinggi sehingga menghambat efektivitas layanan terhadap kebutuhan masyarakat. Tujuan: Penelitian ini bertujuan untuk menganalisis tingkat aksesibilitas pelayanan angkutan umum terhadap layanan transportasi masyarakat di kota jambi. Metode: Penelitian ini menggunakan metode deskriptif kualitatif dengan teknik pengumpulan data melalui wawancara mendalam, observasi lapangan, dan dokumentasi. Analisis data dilakukan menggunakan pendekatan teori aksesibilitas Miro (2004). Hasil/Temuan: Hasil menunjukkan bahwa aksesibilitas angkutan umum di Kota Jambi tergolong rendah hingga sedang, dengan hambatan utama berupa tingginya biaya transportasi, buruknya kondisi jalan, serta frekuensi layanan yang belum konsisten. Kesimpulan: Pemerintah Kota Jambi perlu meningkatkan aksesibilitas dengan menetapkan tarif yang terjangkau, menambah rute layanan aktif, dan memperbaiki infrastruktur transportasi. Kata Kunci: Aksesibilitas, Angkutan Umum, Mobilitas Masyarakat, Pelayanan Perkotaan
| Item Type: | Thesis (Diploma) |
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| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Goverment Management > Local Government Administration |
| Depositing User: | Administrasi Pemerintahan Daerah FMP |
| Date Deposited: | 27 May 2025 02:12 |
| Last Modified: | 27 May 2025 02:12 |
| URI: | http://eprints.ipdn.ac.id/id/eprint/22905 |
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