PENERAPAN SMART GOVERNANCE MELALUI APLIKASI MYKUTA DI DINAS KOMUNIKASI DAN INFORMATIKA KABUPATEN DAIRI PROVINSI SUMATERA UTARA

Situmorang, Rendi Goval and Handayani, Nur (2025) PENERAPAN SMART GOVERNANCE MELALUI APLIKASI MYKUTA DI DINAS KOMUNIKASI DAN INFORMATIKA KABUPATEN DAIRI PROVINSI SUMATERA UTARA. Diploma thesis, INSTITUT PEMERINTAHAN DALAM NEGERI.

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Abstract

ABSTRACT Problem/Background (GAP): Low level of utilization of the MyKuta application by the community in village administration services Purpose: This study aims to analyze the implementation of smart governance through the MyKuta application at the Department of Communication and Informatics of Dairi Regency. Method: This research employs a descriptive qualitative method with data collection techniques including observation, interviews, and documentation. The data were analyzed using data reduction, data display, and conclusion drawing/verification. Results/Findings: The study reveals that the implementation of smart governance through the MyKuta application has not been carried out as expected, as indicated by a decline in users accessing village administrative services via the application. The implementation has been hindered by limited infrastructure, inadequate human resource competencies, and low community participation. Therefore, efforts are needed to improve digital infrastructure, provide human resource training, and conduct more intensive public outreach to ensure the effective implementation of smart governance through the MyKuta application, thereby maximizing its benefits for the people of Dairi Regency.. Conclusion: In conclusion, although the MyKuta application represents a positive innovation, its success in supporting smart governance largely depends on strengthening digital capacity across all levels of society and village government. Keywords: Dairi Regency, digital public services, MyKuta, smart governance. ABSTRAK Permasalahan/Latar Belakang (GAP): Rendahnya tingkat pemanfaatan aplikasi MyKuta oleh masyarakat dalam pelayanan administrasi desa. Tujuan: Penelitian ini bertujuan untuk menganalisis penerapan smart governance melalui aplikasi MyKuta di Dinas Komunikasi dan Informatika Kabupaten. Metode: Penelitian ini menggunakan metode kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi, dianalisis dengan cara data reduction, data display dan ConcIusion Drawing / Verification. Hasil/Temuan: penelitian menunjukkan bahwa penerapan smart governance melalui aplikasi MyKuta belum terlaksana sesuai dengan harapan, hal itu terlihat dari menurunnya pengguna layanan layanan administrasi desa yang memanfaatkan aplikasi Mykuta,Namun, dalam implementasinya terkendala keterbatasan sarana prasarana, kurangnya kompetensi sumber daya manusia dan rendahnya partisipasi masyarakat. Oleh karena itu, diperlukan upaya peningkatan infrastruktur digital , pelatihan sumber daya manusia, dan sosialisasi yang lebih intensif agar penerapan smart governance melalui aplikasi MyKuta dapat berjalan optimal dan memberikan manfaat maksimal bagi masyarakat Kabupaten Dairi. Kesimpulan: Kesimpulannya, meskipun aplikasi MyKuta merupakan inovasi positif, keberhasilannya dalam mendukung tata kelola pemerintahan yang cerdas sangat bergantung pada penguatan kapasitas digital di seluruh lapisan masyarakat dan pemerintah desa. Kata kunci: Kabupaten Dairi, MyKuta, pelayanan publik digital, Smart Governance.

Item Type: Thesis (Diploma)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Campus > IPDN Kampus Jatinangor
Depositing User: Administrasi Pemerintahan Daerah FMP
Date Deposited: 10 Jul 2025 06:07
Last Modified: 10 Jul 2025 06:07
URI: http://eprints.ipdn.ac.id/id/eprint/22710

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