Enumbi, Yerijel Pindem and Sumual, Rully (2014) INOVASI PROGRAM PELAYANAN DUKCAPIL GO MOBILE DALAM PENERBITAN DOKUMEN KEPENDUDUKAN KTP-el DI KABUPATEN PUNCAK JAYA PROVINSI PAPUA TENGAH. Other thesis, IPDN.
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Abstract
ABSTRAK inovasi pelayanan Dukcapil Go Mobile yang dilakukan oleh Dinas Kependudukan dan Pencatatan Sipil Kabupaten Puncak Jaya merupakan langkah yang diambil untuk meningkatkan kepemilikan Kartu Tanda Penduduk Elektronik (KTP-el) di wilayah tersebut. Meskipun inovatif, pelayanan ini masih menghadapi sejumlah kendala, termasuk masalah geografis, jaringan, sumber daya manusia, dan kurangnya kesadaran masyarakat. Penelitian bertujuan untuk mengetahui sejauh mana inovasi pelayanan Dukcapil Go Mobile telah berhasil dalam meningkatkan kepemilikan KTP-el di Kabupaten Puncak Jaya. Adapun metode yang peneliti gunakan adalah kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Teori inovasi menurut Rogers digunakan sebagai kerangka untuk mengevaluasi efektivitas inovasi ini, dengan memperhatikan lima indikator yaitu keuntungan relatif, kesesuaian, kerumitan, kemungkinan dicoba, dan kemudahan diamati. Hasil penelitian menunjukkan bahwa inovasi ini telah memberikan dampak yang cukup baik dalam meningkatkan kepemilikan dokumen kependudukan KTP-el dan kualitas database kependudukan di Kabupaten Puncak Jaya. Namun, masih diperlukan upaya lebih lanjut untuk memastikan keberlanjutan dan efektivitas inovasi ini. Disarankan agar Dinas Kependudukan dan Pencatatan Sipil terus melakukan evaluasi, perbaikan, dan pemeliharaan sarana serta prasarana secara bertahap. Selain itu, sosialisasi kepada perangkat desa, kelurahan, dan kecamatan juga perlu ditingkatkan untuk meningkatkan kesadaran masyarakat akan pentingnya memiliki KTP-el. Dengan demikian, terlihat bahwa inovasi pelayanan Dukcapil Go Mobile memiliki potensi besar untuk penerbitan kepemilikan KTP-el di Kabupaten Puncak Jaya, namun perlu terus dilakukan upaya pemeliharaan dan peningkatan agar inovasi ini dapat berjalan secara efektif dan berkelanjutan. Kata Kunci : Inovasi, Dukcapil Go Mobile, KTP-el ABSTRACT Electronic Identity Card (e-KTP) is crucial residence document mandated for individuals once they reach 17 years old. However, in Puncak Jaya Regency, the ownership of e-KTPs remains low. To address this issue, the Population and Civil Registration Service of Puncak Jaya Regency introduced an innovative service called Dukcapil Go Mobile, aiming to facilitate the community in obtaining their e-KTPs. Unfortunately, challenges such as geographical constraints, network issues, limited human resources, and insufficient public awareness have hindered the effectiveness of the Pick Up Ball service. The research methodology employed in this study is descriptive qualitative, utilizing data collection techniques such as observation, interviews, and documentation. Rogers' theory of innovation, focusing on indicators like relative advantage, compatibility, complexity, triability, and observability, served as the theoretical framework. Additionally, the legal basis for the research is provided by the circular issued by the Ministry of Home Affairs concerning the Acceleration of Electronic KTP Recording. The aim of the research is to assess the effectiveness of the Dukcapil Go Mobile service in increasing e-KTP ownership in Puncak Jaya Regency. The findings suggest that while the innovation has shown promise, there is still room for improvement to achieve the desired increase in e-KTP ownership effectively. Recommendations include continuous evaluation, improvement, and maintenance of facilities and infrastructure by the Population and Civil Registration Office of Puncak Jaya District. Moreover, active engagement in socialization efforts to various local authorities, from villages to districts, is crucial to enhance the innovation's effectiveness. In conclusion, while the Dukcapil Go Mobile service presents a promising solution to improve e-KTP ownership in Puncak Jaya Regency, ongoing evaluations, improvements, and extensive socialization efforts are necessary to ensure its effectiveness and success. Key words: innovation, dukcapil go mobile, electronic identity card
| Item Type: | Thesis (Other) |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Campus > IPDN Kampus Jatinangor |
| Depositing User: | Studi Kependudukan dan Catatan Sipil FPM |
| Date Deposited: | 12 Jul 2024 09:44 |
| Last Modified: | 12 Jul 2024 09:44 |
| URI: | http://eprints.ipdn.ac.id/id/eprint/19591 |
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