mahyudin, achmad dhany and Kusworo, Kusworo (2024) PELAKSANAAN PROGRAM MATAKAEL DALAM PENINGKATAN KUALITAS PELAYANAN KTP-EL DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA AMBON PROVINSI MALUKU. Other thesis, IPDN.
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achmad dhany mahyudin_31.0962_pelaksanaan program matakael dalam peningkatan kualitas pelayanan ktp-el di dinas kependudukan dan pencatatan sipil kota ambon provinsi maluku.pdf Download (134kB) | Preview |
Abstract
ABSTRACT Problem Statement/Background (GAP): In improving the quality of KTP-EL services through the matakael program, the Ambon City Population and Civil Registration Service handles issues of orderly administration of population documents based on the 5 priority policies of the mayor of Ambon regarding improving the quality of public services. Purpose: This research aims To analyze the implementation, inhibiting factors and efforts in the Matakael program to improve the quality of KTP-EL services at the Ambon City Population and Civil Registration Service. Method: The research method used is qualitative with a descriptive approach. The data collection techniques used are observation, interviews and documentation. Data analysis techniques through data reduction, data presentation, and drawing conclusions. Result: The research results show that the implementation of the matakael program by the Population and Civil Registration Service is going well but there is still a lack of infrastructure such as KTP-EL recording equipment. Conclusion: The City Government is providing more budget to add new tools in the implementation of the Matakael Program by the Population and Civil Registration Service. The community can make it easier to make KTP-EL Keywords: Implementation of the Matakael Program, Population and Civil Registration Service, KTP-EL ABSTRAK Permasalahan/Latar Belakang (GAP): Dalam peningkatan kualitas pelayanan KTP-EL melalui program matakael, Dinas Kependudukan dan Pencatatan Sipil Kota Ambon menangani permasalahan tertib administrasi dokumen kependudukan berdasarkan 5 kebijakan prioritas walikota Ambon tentang peningkatan kualitas pelayanan publik. Tujuan: Penelitian ini bertujuan untuk menganalisis pelaksanaan, faktor penghambat dan upaya dalam program Matakael dalam peningkatan kualitas pelayanan KTP-EL di Dinas Kependudukan dan Pencatatan Sipil Kota Ambon. Metode: . Metode penelitian yang digunakan adalah kualitatif dengan pendekatan deskriptif. Teknik pengumpulan data yang digunakan adalah Observasi, wawancara, dan Dokumentasi. Teknik analisis data melalui reduksi data, penyajian data, dan penarikan kesimpulan. Hasil/Temuan: Hasil penelitian menunjukkan bahwa pelaksanaan program matakael oleh Dinas Kependudukan dan Pencatatan Sipil berjalan dengan baik tetapi masih ada kurangnya sarana prasarana seperti alat perekaman KTP-EL. Kesimpulan: Pemerintah Kota haruslah memberi anggaran lebih untuk penambahan alat baru dalam Pelaksanaan Program Matakael oleh Dinas Kependudukan dan Pencatatan Sipil masyarakat dapat dipermudah dalam pembuatan KTP-EL. Kata kunci: Pelaksanaan Program Matakael, Dinas Kependudukan dan Pencatatan Sipil, KTP-EL
| Item Type: | Thesis (Other) |
|---|---|
| Subjects: | J Political Science > JA Political science (General) J Political Science > JF Political institutions (General) J Political Science > JS Local government Municipal government |
| Divisions: | Campus > IPDN Kampus Jatinangor |
| Depositing User: | Studi Kependudukan dan Catatan Sipil FPM |
| Date Deposited: | 04 Jul 2024 06:16 |
| Last Modified: | 04 Jul 2024 06:16 |
| URI: | http://eprints.ipdn.ac.id/id/eprint/19159 |
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