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Analisis Smart Governance dalam Mewujudkan Smart City di Kota Banda Aceh Provinsi Aceh

Rusydi, Fadhil (2023) Analisis Smart Governance dalam Mewujudkan Smart City di Kota Banda Aceh Provinsi Aceh. Diploma thesis, IPDN.

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Abstract

ABSTRACT Problem Statement/Background (GAP) : The low quality of public services, low public information dissemination facilities, and the large number of applications make the implementation of smart governance in Banda Aceh City not optimal. Purpose : Thus, this study discusses the implementation of smart cities, especially the dimensions of smart governance in Banda Aceh City. This study aims to analyze the smart governance of the City of Banda Aceh in realizing a smart city and find out how the efforts of the Office of Communication, Informatics and Statistics of the City of Banda Aceh to improve smart governance in realizing a smart city in the City of Banda Aceh. Method : A qualitative method with an inductive descriptive approach is used in this study. Determination of informants using purposive sampling and snowball sampling techniques. Data collection was carried out using interviews, observation, documentation, and triangulation techniques. The data analysis technique used is data reduction, data presentation, and drawing conclusions. This study uses the theory of smart governance (Cohen, 2014:2). Cohen examines smart governance from 3 dimensions, namely online services, infrastructure, and open government. Result : The results of the study show that smart governance in Banda Aceh City is good. However, there are several obstacles that must be fixed, such as the expansion of online payments in government administration that needs to be expanded again, infrastructure such as the availability of free public wifi, data centers, integration of health and safety services. Conclusion : the researchers suggest building super apps, building an ideal data center, and inviting parties outside the government to produce data on the Banda Aceh City Open Data Portal. Keywords : Smart City, Smart Governance, Public Service ABSTRAK Permasalahan/Latar Belakang (GAP) : Kualitas pelayanan publik yang rendah, fasilitas penyebarluasan informasi publik yang rendah, dan banyaknya aplikasi membuat penyelenggaraan smart governance Kota Banda Aceh tidak maksimal. Maka, penelitian ini membahas pelaksanaan smart city khususnya dimensi smart governance di Kota Banda Aceh. Tujuan : Penelitian ini bertujuan untuk menganalisis smart governance Kota Banda Aceh dalam mewujudkan smart city dan mengetahui bagaimana upaya dari Dinas Komunikasi Informatika dan Statistika Kota Banda Aceh untuk meningkatkan smart governance dalam mewujudkan smart city di Kota Banda Aceh. Metode : Metode kualitatif dengan pendekatan deskriptif induktif digunakan pada penelitian ini. Penentuan informan menggunakan teknik purposive sampling dan snowball sampling. Pengumpulan data dilakukan dengan teknik wawancara, observasi, dokumentasi, dan triangulasi. Teknik analisis data yang digunakan adalah reduksi data, penyajian data, dan penarikan kesimpulan. Penelitian ini menggunakan teori smart governance (Cohen, 2014:2). Cohen mengkaji smart governance dari 3 dimensi, yaitu online service, infrastructure, dan open government. Hasil/Temuan : Hasil penelitian memperlihatkan bahwa smart governance di Kota Banda Aceh sudah baik. Namun, terdapat beberapa kendala yang harus diperbaiki seperti perluasan pembayaran online dalam penyelenggaraan pemerintahan perlu diperluas kembali, infrastruktur seperti ketersediaan wifi umum gratis, data center, integrasi pelayanan kesehatan dan keselamatan. Kesimpulan : Peneliti menyarankan untuk membangun super apps, membangun data center yang ideal, dan mengajak pihak di luar pemerintahan untuk melakukan produksi data pada Portal Open Data Kota Banda Aceh. Kata kunci: Kemandirian Keuangan Daerah; Pendapatan Asli Daerah

Item Type: Thesis (Diploma)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Goverment Management > Smart City Information Management
Depositing User: Teknologi Rekayasa Informasi Pemerintahan FMP
Date Deposited: 07 Jul 2023 02:30
Last Modified: 07 Jul 2023 02:30
URI: http://eprints.ipdn.ac.id/id/eprint/15630

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