SALSABILI, AULIA (2022) IMPLEMENTASI PELAYANAN PUBLIK BERBASIS ONLINE MELALUI APLIKASI GUDANG LAYANAN MASYARAKAT TERPADU DI KOTA TEGAL PROVINSI JAWA TENGAH. Diploma thesis, INSTITUT PEMERINTAHAN DALAM NEGERI.
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Aulia Salsabili 29.0776 IMPLEMENTASI PELAYANAN BERBASIS ONLINE MELALUI APLIKASI GULAMADU.pdf Download (3MB) | Preview |
Abstract
Problem Statement/Backround(GAP): The author focuses on the implementation of online-based services through the Integrated Community Service Warehouse application and the lack of community participation in its implementation. Purpose: The purpose of this study was to find out how the implementation of online-based public services through the Integrated Community Service Warehouse application in Tegal City, Central Java Province. Methods: This study used qualitative methods and George C. Edward III's theory. Data collection techniques were in-depth interviews (8 informants), and documentation. Results/Findings: The findings obtained by the authors in this study are low community participation in implementing services through applications and the lack of employee skills in operating online services based on this application. Conclusion: Low community participation in application-based online services, one of which is due to the inability of implementing employees to operate applications so that people have to wait a long time to get related letters, in addition to the lack of introduction of service applications by implementers to the community.
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | A General Works > AS Academies and learned societies (General) |
| Divisions: | Campus > IPDN Kampus Jatinangor |
| Depositing User: | Politik Indonesia Terapan |
| Date Deposited: | 19 Jul 2022 07:50 |
| Last Modified: | 19 Jul 2022 07:50 |
| URI: | http://eprints.ipdn.ac.id/id/eprint/11489 |
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